Privacy Policy
Last updated: 22 Aug 2025
Introduction
This Privacy Policy explains how LZS Store ("we", "us", "our") collects, uses, and protects your information when you use our website and services. It also describes your privacy rights and how you can exercise them.
Data We Collect
We collect the following categories of information:
- Account data: name, email, password hash (managed by our auth system).
- Order data: shipping address, billing details (processed via our payment provider).
- Usage data: device info, IP address, and interactions with our site.
- Cookies and similar technologies for essential functionality and analytics.
How We Use Your Data
We use your information to:
- Provide and improve our services and customer support.
- Process orders and facilitate payments and deliveries.
- Authenticate users and secure accounts.
- Analyze site performance and prevent fraud or abuse.
Analytics
We use privacy-friendly analytics to understand how our site is used and to improve performance. Analytics data is aggregated and not used to identify you personally.
Legal Basis
Where required (e.g., under the GDPR), we process personal data on the following legal bases: performance of a contract (to fulfill orders), legitimate interests (to secure and improve our services), compliance with legal obligations, and consent (for optional cookies/analytics where applicable).
Data Retention
We retain personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose.
Data Sharing
We share data with trusted service providers (e.g., payment processors, analytics, hosting) who process data on our behalf under contracts that protect your information. We do not sell your personal data.
Security
We implement technical and organizational measures to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your data, and to object to processing or request data portability. You may also withdraw consent at any time where processing is based on consent.
Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us to request deletion.
International Transfers
If your data is transferred outside your country, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protections as required by law.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date above. Continued use of our services after changes means you accept the updated policy.
Contact
For privacy-related questions or requests, please contact us at lzs@lovska-zveza.si.